Privacy Policy
Your privacy and data security are our top priorities.
1. Introduction
KAI Signals Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our corporate sentiment analytics platform. Please read this privacy policy carefully.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Account credentials and authentication information
- Payment and billing information
- Usage data and analytics preferences
- Communications and support requests
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your subscription
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities to improve user experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability and the right to withdraw consent
- Manage your cookie preferences by clearing your browser data and revisiting our site, or contact us to reset your preferences
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide and improve our service. When you visit our website, you can choose your cookie preference:
- Essential Cookies (Always Active): Required for authentication, security, and core website functionality. These cannot be disabled.
- Basic Analytics Cookies: We use Google Analytics to understand page views, traffic sources, and user behavior. This helps us improve our service. No ads, profiling, or personalization.
- Full Analytics Cookies (Optional): Includes basic analytics plus personalization, remarketing, and targeted advertising features. You can manage your preferences at any time.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.
10. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: customer.service@kai-signals.com
Address: KAI Signals Platform - Data Protection Officer
Have questions about our privacy practices?